1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights
We have a duty of care to the people within our data
Data is a liability, it should only be collected and processed when absolutely necessary
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information
2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
Cyriljohnston.com is owned and managed by Cyril Johnston & Co. Ltd. Cyril Johnston & Co. Ltd is one of the largest suppliers and distributors of garden machinery and leisure goods in the UK and Ireland. With over 60 years in the horticultural and leisure business, we’ve been shaping the local landscape since 1954. Cyril Johnston & Co. Ltd currently employ over 60 people based on a 10-acre site in Carryduff, Belfast, County Antrim, Northern Ireland. Cyril Johnston & Co. Ltd remains a privately owned, independently managed business, led by an experienced team of industry professionals.
The DATA CONTROLLER of this website is: Cyril Johnston & Co. Ltd, a UK Private limited Company with company number: NI003426. Registered office:
If you have any enquiries about the use of your personal data, please use the contact information above.
4.0 WHAT INFORMATION DO WE COLLECT & WHY?
This website collects and uses personal information for the following reasons:
4.1 SITE VISITATION TRACKING
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
4.2 CONTACT FORMS AND EMAIL LINKS
Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
4.3 EMAIL NEWSLETTER
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor. The email address that you submit will only be stored within this website, Mailchimp’s own database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.
5.0 HOW WE STORE YOUR PERSONAL INFORMATION
Your personal information will stored on this website’s database following the purchase made from this website. The data will also be stored in our internal systems for processing despatches and invoices. Your personal information may also be submitted to your chosen Gardencare Network Dealer if you chose to purchase from your preferred local dealer. Your data is not transferred, sold nor rented to any other thrid party. Payment details such as Credit Card information is not stored on our website or any internal systems. Payment data is transferred to a secure payment gateway, namely Braintree (Paypal), for processing.
6.0 ABOUT THIS WEBSITE’S SERVER
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
7.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen to limit the risk of any potential data breach:
Google – for traffic analysis.
Mailchimp – For email marketing.
Couriers – For delivering your purchases.
Gardencare Network dealer – For delivery and support of your purchases.
(a) to the extent that we are required to do so by law; (b) in connection with any ongoing or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.]
9.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
10.0 UPDATING INFORMATION
Please let us know if the personal information which we hold about you needs to be corrected or updated.
11.0 YOUR RIGHTS AS A DATA SUBJECT
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
12.0 YOUR RIGHT TO COMPLAIN
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.